Dozco has a wide network of 19 branches strategically located in different parts of India to extend after-sales support for its customers.With its extended network Dozco is now able to provide service and spares with in very less time, says Pankaj Kumar, Vice President (Equipment Sales), Dozco India. Excerpts from the interview. How do you rate the growth in 2012? Has the slowdown impacted your bottom lines? When do you expect a recovery and what is the envisaged growth? Well, because of prevailing conditions like political uncertainty, economic downslide, uncertainty in mining related issues, a company like Dozco had to face the impact of slowdown. Further, the market has bcome uncertain, volatile and slow and imports are becoming more expensive.Most sectors important for us have been hampered by delays or negative growth, in recent times. However, we are very optimistic about future prospects in India. We are expecting a quick recovery with substantial growth.How do you assess the changing trends in the demolition segment?In the demolition segment, Dozco is dealing with hydraulic breakers and pulverisers of Indeco and rock breakers of EDT-DIPL. Dozco strongly believes that all customers do not look for a common motive in purchasing equipment. Some look for superior quality irrespective of price and others look for best quality at a lower price. Dozco can offer rock breakers for both segments.Indeco (Italy) manufactures hydraulic breakers of utmost superior quality with advance technology. These rock breakers are completely hydraulic and maintenance cost incurred is relatively less. EDT-DIPL (China), a product of Yantai-Eddie co-branded with Dozco.These breakers have proved to be one of the most reliable rock breakers in India.Since the demolition equipment is still in a nascent stage, has it dampened your growth prospects? Construction equipment and attachments are becoming more important in demolition works in recent times. Since there is a scarcity of manpower and limited usage of explosives in mining and other demolition sites, customers are looking to depute machinery in their works.They are using rock breakers for secondary breaking as well as primary breaking. Rock breakers can increase productivity, reduced working time and incur relatively less cost. All you need is a rock breaker attachment for your existing machine to get the work done.When it comes to pulverisers, with rapid increase in construction projects, customer obviously finds a pulveriser helpful where an excavator alone can’t do the work.Could you brief us on the range breakers offered from your tie-ups with Indeco and EDT? Dozco supply breakers for excavators of any make from 2 T to 140 T. Our breakers are of superior design and technology. Indeco breakers have a revolutionary hydraulic system with self-adjusting power and frequency of the blows, according to the material to be broken (intelligent hammer). Higher productivity versus traditional fixed-blow breakers, a dampening system to eliminate the stress to the excavator and to reduce the noise level, the new casing, have all made the Whisper version of Indeco breakers among the quietest in the market. EDT-DIPL breakers come with the accumulator which eliminates pressure fluctuations and increase impact energy and therefore, it gives high production ability in rock-breaking works.Features like a well-balanced bracket with fewer components, an operator-friendly function, the world`s best quality main valves and piston, outstanding power to weight ratio, top class less noise (box-bracket type) makes the EDT-DIPL one of the best breakers available at a relatively lower cost in the market.How do you look at the competition, especially in the rock breaker/hydraulic breakers segment? There are many brands of breakers in the market which are available at a very low price and of low quality without service support, which affects the market scenario.When it comes to Dozco, our segmentation according to the customer’s requirement, quality and after-sales services, makes us stand out in the competition in the rock breaker segment. Dozco made significant progress in rock breakers in recent years. What is Dozco’s market share in terms of value and units for rock breakers?So far, from the date we launched breakers in 2010, we have sold more than 400 EDT-DIPL breakers and about 50 Indeco hydraulic breakers to customers of various segments.Are there any plans for a new range or new products other than breakers?Alongside breakers, we also deal with pulverisers and pedestal boom breakers and quick couplers for excavators. Dozco provides various attachments like auger, hopper, trencher, grader, grapple bucket, and concrete mixtures on skid steer loaders. Which are the major segments Dozco is focusing on for its attachment business?Dozco has its focus in the construction and mining segments for its attachment business. Tell us about the core strengths and competency of Dozco. Right from the beginning, Dozco has been always associated with providing complete solutions and not only just selling products. Our associates will have in-depth knowledge of various applications, work closely with various customers of market segments like construction, mining, civil works, etc.We get a better feedback from our customer which helps us in extending our services in a better way.Dozco has a wide network of 19 branches to support its customers and to reduce the time laps of our supplied equipment. With its extended network, Dozco is now able to provide service and spares within less time. Dozco has service engineers and technicians in all its branches, and a main warehouse in Visakhapatnam. We provide our after-sales service on AMC and FMC also. All the spare parts of our rock breakers and most of its carriers are readily available with us in branches nearby. With its prompt service back-up and spares availability, Dozco will achieve a better market share in this segment.