"LiuGong has always been at the cutting edge of technology to provide the latest, the most cost- effective solutions and returns-on-investment to the Indian customer. The focus has always been to improve the competitiveness of the customers by providing the latest technological features to the products. The LiuGong D series of excavators compliment this move as this range of hydraulic excavators offer the latest technology products. LiuGong D series hydraulic excavators are ready to meet the challenges and changes facing the construction industry of today and tomorrow, says Sunil Sapru, President, LiuGong India, in a lively chat with Equipment India.India has seen the emergence of new markets, new ways of managing business, experienced economic slowdown and bounced back with a new vigour, altogether, it has been a successful growth story. However, in the backdrop of uncertainty and accelerating pace of growth and globalisation, it is imperative to develop insights on managing today's ever-changing markets/environment and developing successful strategies for accelerating growth and profitability. Says Sunil, "Customer profitability with unrivalled productivity is the driving force behind the innovation of LiuGong D series of excavators, which operate in the toughest of working conditions - the right choice to offer an improved productivity of 10-15 per cent. The LiuGong D series was launched worldwide in 2010 superceding the formally launched C Series of machine in India today, the machine caters to demands from infrastructure, construction and mining segments.""LiuGong D series hydraulic excavators blend the latest in information and equipment inbuilt technologies and its advancements to provide the performance and operating efficiency for lower total cost. LiuGong machines offer smart savings through their advanced technology which help in reducing the maintenance cost, too. The information and technology support on board provides the data for making the right decisions," Sunil adds.He continues, "LiuGong offers superior technologies compared to the top domestic leaders in the industry in India. The USP of LiuGong excavators lies in the simplicity, durability and fuel-efficient Cummins engine moreover its crawler excavator has unique bypass electrical system that allow continued machine operation in the unlikely event of a main CPU maintenance issue. LiuGong's machines also have standard lubricated track chains. The bucket to links and arm joint utilise flange-type bushings to prevent arm wear. The operator's cabin is the most spacious available in India. The crawler excavator of LiuGong has power boost function and heavy lift for increasing lifting capacity."LiuGong currently offers a full range of constructive solutions which comprises wheel loaders, hydraulic excavators, soil compactors, motor graders in the Indian market. Other products like dozers, backhoe loaders, cranes, transit mixers, etc, are to be launched in the years to come. LiuGong has hydraulic excavators ranging from 2T up to 36T capacity catering to mining, construction, quarrying and other applications.LiuGong looks at excavators meeting the needs in all the segments in the infrastructure development. There is huge infrastructure requirement from all the segments across the board for excavators, which is one of the top product requirements in the construction equipment industry. The market potential for excavators in India looks promising, therefore, a large number of players have entered into the market which will bring in high-tech products into India. Sunil says, "In the highly competitive CE scenario in India, LiuGong brings in a competitive environment and the right value for money with the latest innovative technology products. LiuGong India's vision is to bring in the right solution to its customers and to be the partner to their business in providing customised products to the projects."Sunil says, "We started operations in 2002 and within a short period, the LiuGong brand in wheel loaders captured the major share of customers and various associates across the world. The wide acceptability of LiuGong brand is an expression of the customer's confidence on LiuGong reliability, quality and after-sales support to its customers. The government continues to dedicate a significant portion of India's GDP to planned expenditure in infrastructure upgradation in the country. Therefore, an increased activity of earthwork is expected. LiuGong India has a strong presence in these segments and will continue to focus on further improving the market share and customer satisfaction."Speaking about the excavator market potential, Sunil had this to say. "India's infrastructure industry has huge potential for growth and opportunities for investment. The construction industry is on the rise and this will have a significant impact on the excavators segment as well. LiuGong foresees a positive trend in equipment purchase, with more small players entering into the aggregate industry as well. Considering the excavator segment overall and the construction industry as a whole, it is around 55,000 units, which consists mainly of the backhoe loaders markets, but looking at the levels of the excavators market, the growth is increasing year-on-year. Over the last three years, it has progressed by around 30-40 per cent and in the next five years, it will be touching close to around 27,000 excavators - a clear projected growth of around 115 per cent." LiuGong also offers a variety of attachments as per the requirements of the customers.Sunil continues, "Engineering excellence and innovation are the hallmarks of LiuGong and the company is streamlining its facilities in India at par with world standards. With the valued inputs from its customers, LiuGong India will continue to innovate and produce equipment and services to suit the needs of its markets. Today, LiuGong is among the top sellers of wheel loaders. LiuGong India believes in extraordinary customer satisfaction, as they are the principal force guiding all LiuGong initiatives and endeavours."Talking about their service network, Sunil says, "We implement our mission through our comprehensive network of 117 dealers across six continents in more than 80 countries. The LiuGong dealer network provides 883 outlets for LiuGong products around the world. Supporting the dealer network are ten regional subsidiaries with engineering, marketing and service support, coupled with eight parts depots located strategically throughout the world which ensure rapid replacement of parts and servicing of equipment. LiuGong India has 15 dealerships across India and is also the base region of dealerships in Sri Lanka, Nepal, Bhutan and Bangladesh."